At RightlyHR, a product of SNAD Developers India Pvt. Ltd., we are committed to delivering a reliable and high-quality HRMS platform. This Cancellation & Refund Policy explains the terms governing subscription cancellations, renewals, and refunds.
By purchasing a RightlyHR subscription, you acknowledge that you have read, understood, and agreed to this policy.
Customers may cancel their RightlyHR subscription at any time by contacting our Customer Support team.
To request a cancellation, please contact us using the details below:
- Phone: +91 40 6969 1205
- Email: info@snaddevelopers.com
Upon receiving your cancellation request, our team will verify the details and process the cancellation. Your subscription will remain active until the end of the current subscription period unless otherwise agreed.
All RightlyHR subscription fees are non-refundable.
Once a subscription has been purchased and payment has been successfully processed, no refunds, partial refunds, or credits will be provided, regardless of:
- Partial or non-usage of the software
- Early cancellation of the subscription
- Change in business requirements
- Downgrading or discontinuing the service before the subscription expires
Customers are encouraged to evaluate the platform through the available demo or trial (where applicable) before purchasing a subscription.
RightlyHR subscriptions do not renew automatically.
Customers are responsible for renewing their subscription before the expiration date to ensure uninterrupted access to the platform. Failure to renew may result in suspension of access until the subscription is renewed.
- All subscription plans are billed annually in advance.
- Full payment must be made at the time of purchasing or renewing a subscription.
- Subscription fees are payable through the payment methods supported by RightlyHR.
RightlyHR is designed to provide a secure, reliable, and high-performing cloud-based HRMS platform. While we make every effort to ensure maximum system availability and performance, specific Service Level Agreements (SLAs) are not included unless separately agreed upon in writing.
Our Technical Support team is available to assist customers with product-related issues, technical queries, and service requests during business support hours.
We are committed to resolving customer concerns promptly and professionally. If you encounter any technical issues or require assistance with your subscription, our support team will work with you to provide appropriate solutions based on the nature, severity, and priority of the issue.
SNAD Developers India Pvt. Ltd. reserves the right to modify or update this Cancellation & Refund Policy at any time without prior notice. Any changes will become effective immediately upon publication on the RightlyHR website. Customers are encouraged to review this policy periodically.
If you have any questions regarding this Cancellation & Refund Policy or require assistance with your subscription, please contact us:
SNAD Developers India Pvt. Ltd.
RightlyHR Support
Phone: +91 40 6969 1205
Email: info@snaddevelopers.com
Registered Office
SNAD Developers India Private Limited
1-98/9/14/B, Plot No. 14/B
Jai Hind Enclave Road
100 Feet Road, Madhapur
Hyderabad – 500081
Telangana, India
